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We are proud to serve the state of Florida with electronic fingerprinting ("live scan") and criminal background check services for Florida Department of Law Enforcement (FDLE) for Level 2 background checks. We offer convenient fingerprinting locations through our partnership with The UPS Stores so there can be live scan fingerprinting near you. We can also collect applicant photos that are required by some agencies for Level 2 background checks. We service numerous Florida agencies, including:
Florida Fingerprinting Process
Step 1: If you are getting a background check for an agency or an employer, you must obtain an ORI number.
The ORI number (Originating Agency Identifier) is a number established by the Government and identifies the agency or employer requesting the criminal history check and for what purpose. You will need to obtain the correct ORI code from your employer.
Step 2: Fill out the on-line application.
You will need to create an account in our system and supply some basic identity information such as name and date/place of birth. At this time, you will also pay for the service. We accept Visa, MasterCard, Discover, and American Express. The exception is if you have an employer billing code.
Step 3: Schedule your fingerprinting appointment.
For Florida Department of Law Enforcement background checks, DTIS provides electronic fingerprint services ("live scan") at a convenient The UPS Stores location across the state of Florida. You can find your nearest location and schedule appointments here.
Step 4: Visit a DTIS partner location to be fingerprinted.
When you go for your fingerprinting appointment you will need to bring a government issued photo ID (driver's license, passport, state ID, military ID, etc.).
If the name or address differs on any of your identity documents, you will need to bring other documents that explain the difference and you may be required to modify your application when you arrive to be fingerprinted.
Step 5: Results.
For Florida Department of Law Enforcement background checks, you must contact your requesting agency for information concerning your report. DTIS does not receive your report and cannot provide it to you.
Pricing for fingerprinting background check services is based on the agency that requires the background check. Please contact us at cscenter@dtis.com for more information.
Payments are made during online pre-registration. We accept most credit and debit cards.
Refunds will only be granted if they are requested within 30 days of making a fingerprinting appointment. Refunds will not be granted if an applicant has already been fingerprinted. Refund requests will be charged with a $10.00 processing fee.
It is the applicant's responsibility to verify that the registration information is correct prior to being fingerprinted. Rejections due to improper registration will require re-registration, re-payment (applicant's expense) and re-fingerprinting. Improper registration includes:
Full refunds will be granted if an error was made by a DTIS customer service representative while registering an applicant through the call center. Refund requests must be made by emailing cscenter@dtis.com or call our customer support team at 703-797-2562 Monday-Friday 8am-6pm ET.
We partner with business entities like The UPS Store across the state of Florida to capture fast fingerprints. During the enrollment process, you will be provided with a list of locations based on your zip code to select from. That list is also available here for you to reference: https://legacy.dtis.com/fdle/tupps.do.
The following types of government issued photo IDs are accepted for our fingerprinting services:
No. The information you entered during the pre-enrollment process online is stored at our DTIS national operations center outside of Washington, DC which is FISMA compliant, and FBI audited. If you use one of our onsite fingerprinting locations, none of your information is stored on the computers at the store.
Typically, state and national criminal history record checks are completed within two to three business days of receiving the electronic submission. Your employer will contact you once the results have been submitted to the agency. Our computer maintenance services help keep our computers running smoothly and efficiently. From managing software updates to hardware maintenance, we understand urgency and have you covered.
For Returning Customers and Employers/Organizations to Access their Account and View Reports
DTIS assists businesses and organizations ensure the trustworthiness of their employees, students, volunteers, and other stakeholders. If you are interested in establishing an account with DTIS on behalf of your organization, please click the link below for more information.