Restrictions and Limitations

There are some restrictions and limitations to the FBI Background Check services. These are outlined below, and are subject to change.

Citizenship / Residency. In accordance with FBI requirements DTIS may only process requests for a U.S. person (an individual who is a citizen of the U.S. or a lawful permanent resident of the U.S.). A lawful permanent resident is any person, not a citizen of the U.S., who is residing in the U.S. under legally recognized and lawfully recorded permanent residence as an immigrant (also known "Permanent Resident Alien", "Resident Alien Permit Holder", and "Green Card Holder").

Background Checks for Employment or Licensing: DTIS cannot process a personnel request for a background check for employment and/or licensing purposes within the United States. This type of request should be coordinated with the appropriate state identification bureau (or state police) for the correct procedures. Click here for information on background checks for Employment or Licensing.

Fingerprinting: To utilize DTIS Double Check you must be fingerprinted at one of our many livescan locations in the State of Florida.

Personal Information: The FBI application form requires you to provide the following personal information:

• Full Name
• Current Address
• Date and Place of Birth
• Country of Citizenship
• Social Security Number
• Height, weight, hair color and eye color

Security Access Code To help ensure that you, and only, can retrieve your results online, as part of an identity verification process, we will send a security access code to a phone number that we can verify belongs to you. If the phone you use is actually registered to a different person (such as a spouse, parent, or business) then you will not be able to authenticate by phone. In this case, we will mail your results to you via first class mail.

Identity Documents: When you arrive for your fingerprinting appointment at The UPS Store, the agent will verify your identity. You will be required to show two forms of identification. One of these must be an official government issued photo-ID such as a driver's license, passport, military ID or state-issued Identification card. The second ID can be a recent utility bill or bank statement with your current address. If the name and/or address on any of your identity documents does not match the name/address on your application form you will be asked to provide additional information that explains the difference (e.g. divorce papers, US postal change of address card, court approved name change, etc.)

Apostille: Some foreign governments may require you to provide a "certified" copy of your FBI Criminal History report in order to obtain permission to live, work or travel in their country. Countries that participate in the Hauge Apostille Convention may require a copy of your FBI Criminal History Record with an Apostille issued by the U.S. Department of State (in essence, the Apostille certifies that the document is an official document of the United States government).

In order to have the document Apostilled it must be a signed and stamped FBI authenticated original printed on security paper. In order to obtain a Criminal History Report that will be Apostilled you must contact the FBI directly to request an authorized copy of the CHRI. CHRI documents delivered on-line cannot be Apostilled by the US Department of State.